You'll find lots of shared website hosting providers available, yet the majority of them are resellers who have minimal resources, especially when it comes to support. A way to distinguish them is the option to contact the company over the telephone. The type of support that you'll have through this way of communication may vary depending on the service provider - some provide you with expert telephone support, many others offer general and customer support only as some issues are more time-consuming and it's quicker to be resolved with a ticket, especially if the issue needs to be escalated. Nonetheless, it is good to know that you can contact your web hosting supplier because there are many small problems which can be taken care of effectively and timely through a telephone call, not mentioning that you will be able to get more info regarding the services even before you become a customer.

Phone Support in Shared Website Hosting

If you choose to purchase one of our shared website hosting, you will be able to contact our customer support crew via phone for 14 hrs a day. We can help you choose the most suitable package for your sites as we are aware that it is better to discuss such matters with a live person. In case you already have an account, we are able to assist you with all of your sales/billing questions and / or general matters, even with some tech situations that don't involve too much time or escalation to an administrator because it will be better to open a ticket for time-consuming problems in order to have all the correspondence in one place. We have telephone numbers in the United States, the UK and Australia, so you'll be able to call the one you prefer and talk with one of our agents.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hrs per day as a part of the support services for each semi-dedicated server package that we offer. Since some issues are more complex and time-consuming, you may need to open a ticket in case you come across such a problem, but for all of the general, billing or minor tech issues you can always phone us and we'll help you without delay so as to save you the time you will need to spend on opening a ticket. Even if you do not have an account yet, you can find out if you can host your internet sites on our high-tech cloud platform or you are able to get any other general info about our semi-dedicated services. We now have local phone numbers in the U.S.A., Great Britain and Australia as well as a worldwide number, which means that you can call the one which is closer to where you live.