Phone Support in Shared Website Hosting
If you choose to purchase one of our shared website hosting, you will be able to contact our customer support crew via phone for 14 hrs a day. We can help you choose the most suitable package for your sites as we are aware that it is better to discuss such matters with a live person. In case you already have an account, we are able to assist you with all of your sales/billing questions and / or general matters, even with some tech situations that don't involve too much time or escalation to an administrator because it will be better to open a ticket for time-consuming problems in order to have all the correspondence in one place. We have telephone numbers in the United States, the UK and Australia, so you'll be able to call the one you prefer and talk with one of our agents.
Phone Support in Semi-dedicated Servers
We offer live phone support 14 hrs per day as a part of the support services for each semi-dedicated server package that we offer. Since some issues are more complex and time-consuming, you may need to open a ticket in case you come across such a problem, but for all of the general, billing or minor tech issues you can always phone us and we'll help you without delay so as to save you the time you will need to spend on opening a ticket. Even if you do not have an account yet, you can find out if you can host your internet sites on our high-tech cloud platform or you are able to get any other general info about our semi-dedicated services. We now have local phone numbers in the U.S.A., Great Britain and Australia as well as a worldwide number, which means that you can call the one which is closer to where you live.