A 99.9% Server Uptime
The primary advantage of constructing your own shared website hosting platform is that you do not need to worry about compatibility issues – you configure a special set of software tools in such a way as to be compatible with a specific set of hardware elements. The final outcome is something even more steady and dependable, as there are less potential risks of failure. We have set up our cloud hosting platform using tried and trusted hardware elements together with a seriously customized version of Security–Enhanced Linux in order to create a completely safe home for your own personal websites.
Because of this, with all our shared website hosting plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s vital that you also set up your own network architecture. That is why we built a custom internal network in each one of our data center facilities. Based on premium–quality Juniper switches and routers, our internal network allows for unfathomably fast data transmission speeds and is fully redundant.
As a result, you will enjoy a 99.9% network uptime in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter as well as in our AU based datacenter, no matter which web hosting offer you’ve selected.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your cash at stake, you cannot feel truly safe. This is exactly why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you don’t feel satisfied with our web hosting service or in case you want to use a bit more powerful web hosting solution, like a VPS servers or even a dedicated servers – you will receive your money back in full, without any secret costs or return taxes.
24/7 Technical Support
We’ve mindfully hand–picked each member of our 24x7 support staff to ensure that we can offer you the very best technical support you can possibly get. Each of our techs has many years of experience working with hosting accounts behind his back, therefore they know what they are doing. What’s more, they are available 24–7–365 – you can call them at any time and they’ll respond to you as quickly as possible.
Their average response time is under twenty minutes, whereas with many other hosting firms you need to wait for days. Plus, we offer you a 1–hour response time guarantee. No matter what happens, your enquiries will be answered within 1 hour.