1 hour ticket response
Fast support is our topmost responsibility and this is the reason why we’ve got a team of trained technical support engineers who are ready to offer a rapid solution to any question that you may have. Simply open your helpdesk ticket from the Online Control Panel and we’ll respond back to you within 1 hour at the latest. In fact, we work hard and aim for a twenty–minute helpdesk ticket response time.
A Premium Help Desk Support Service
We’ve got a team of web hosting support engineers who will be happy to reply to all your requests every time you are in need of support. The vast majority of our client service staff members have lots of years of experience in the shared website hosting sphere, which means that you can always depend on rapid and elaborate answers to your concerns.
A User–Friendly Help Center Section
To help you get a quick hint on how you can use a particular feature, we have incorporated a very intuitive Help Center section in the Online Control Panel. You can search through a vast collection of web hosting account management articles and website management articles, take a glimpse at the F.A.Q. archive or watch our instructional video tutorials.